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Showing posts from January, 2018

Missing the Emoji Keyboard

If you recently purchased a new iPhone, you might be missing the Emoji Keyboard when texting in the Messages app. You can add the keyboard by navigating to Settings > General > Keyboards. Select Add a New Keyboard and search for the Emoji Keyboard. When you return to the Messages app you will be able to toggle between the Text and Emoji Keyboards.

Also see https://support.apple.com/en-ca/HT202332

Reach the top on iPhone X

The larger screen size of the iPhone X and iPhone Plus makes reaching the top of the screen difficult with one hand. To get around this you can use Reachability in iOS. First turn on Reachability as it is turned off by default. Navigate to Settings > General > Accessibility, scroll down to the Interaction section and turn on Reachability. Then to reach the top of the screen, swipe down on the bottom edge of the screen and your apps will scroll down so you can reach the top row of apps.

Also see https://support.apple.com/en-ca/HT208204.

How to take a Screenshot on your iPhone X

To take a screenshot on your iPhone X, press and hold the button on the right side simultaneously click the volume up button on the left side, then release both buttons. A thumbnail of your screenshot will appear in the lower left corner of the screen. Next tap on the thumbnail, you can edit, save or delete the screenshot.

Also see https://support.apple.com/en-ca/HT200289

Unable to Sign into your Starbucks App

If you are having trouble signing into the Starbucks App and keep getting the error, "A system error has occurred, please try again later", follow these steps in order. I received these steps from the Starbucks Customer Service:
Make sure that the Starbucks App is deleted off of your iPhoneGo to your iPhone settings. Scroll down to General > Date/Time, then ensure that the "Automatic Date/Time" and the "Automatic Time Zone" are ON (if the location setting are already turned ON, please toggle the settings by turning them OFF then back ON again)Please then restart your iPhone.Reset your password on the Starbucks website. Click on the Sign In option in the upper right corner of the page. Enter your username, then click on the green letters, Forgot Password. The reset link will go to your email inbox.Please ensure the following for your password:Password length: 8-25 charactersAt least one special character (a character that shares a key with a number. …

How to take a Screenshot on your Mac

To take a screenshot of a portion of your screen and save the png file to your desktop press Command Control Shift 4, then select the portion of the screen. Navigate to your desktop and you’ll find a file called Screen Shot [date].png

To take a screenshot of a portion of your screen and save the png file to the clipboard press Command Shift 4, then select the portion of the screen. Navigate to Mail or a document and press Command V to past the file into Mail or the document.

Also see https://support.apple.com/en-ca/HT201361

How to Unlock your Mac with your Apple Watch

Navigate to Apple menu > System Preferences, click Security & Privacy, then select the General tab. Check 'Allow your Apple Watch to unlock your Mac'. The next time you try logging into your MacBook or iMac and you are wearing your Apple Watch, your Mac will automatically unlock.

Remember, older Macs are are not supported so check the Apple Support site, see https://support.apple.com/en-ca/HT206995

Fixing a Weak Wireless Signal

If you notice that the signal from your Apple Airport Extreme or Time Capsule has suddenly got weaker, it’s not a hardware failure but very likely interference from neighbouring devices like a baby monitor, wireless phone or a neightbours router. You can change the Radio Channel Selection using the Airport Utility App on your iPhone, iPad or Mac. Here’s how you change it on your Mac.
Go to the Applications > Utilities folder: Double click on the Airport Utility. Select your Airport Extreme or Time Capsule in the menu to the left. Click on the 'Manual Setup' button at the bottom of the window.  Click on the 'Wireless’ tab to display the wireless settings. Change the 'Radio Channel Selection' option to 'Manual’. Click on the 'Edit' button which displays the different channels. If you have the current version of the Airport Extreme it has two channels, the 2.4 GHz Channel for devices like your iPhone and 802.11b/g Macs and the 5 GHz Channel for devices …